Dancephonic’s Commitment to Trust & Safety

It has been estimated that across the digital music industry, various forms of fraud and misrepresentation account for hundreds of millions of dollars lost to real artists each year.
Streaming abuse, including bots, click farms and imposters, impacts all artists – both self-released and those signed to labels. It affects the music industry by diluting the royalty pool, reducing revenue for legitimate streams, and slowing the delivery speed to DSPs.

Dancephonic takes Trust & Safety very seriously. We do not tolerate bad actors of any kind. Clients of Dancephonic are held to a high standard according to the terms set forth in our Digital Distribution Agreement, Terms of Use, Privacy Policy and any other applicable laws, regulations and documents.

Dancephonic has a Trust & Safety team dedicated to proper compliance in the music industry. ‍

At any time we will request an identity verification which must be similar to the registration and contract signature information.
If you are unable to pass verification, it may be because of the quality of the identification documents provided, and cannot validate your identity in that case we will look for other ways to validate your identification.
Dancephonic will review accounts that do not pass identity verification. If a potential client is continually unable to validate their identity, the client’s account will be terminated.

Two-factor authentication (2FA) is a security system that requires two separate, distinct forms of identification in order to access something.
You will be required to enter a 2FA code on your initial login to protect your account and after 30 days. Additionally, you will be required to enter an additional 2FA code to access certain sensitive account information and financial data. You must have access to the email that is logging on in order to receive the code for logging in.

For every piece of music or video that you distribute through Symphonic, you are stating that you have 100% of the necessary rights to distribute it.
This means you are representing that there are no unauthorized samples, beats, vocals, images, names or likenesses. You are also representing that you will be able to provide clear and legitimate documentation proving that you have these rights, any time Dancephonic asks.

This applies to artists, managers, labels and any other types of clients. Note that licensing a “beat” or a “vocal” may not give you the legal right to distribute through Dancephonic.
You have to check that with the agreement you signed with the source of your licensed “beat” or “vocal.” We take the integrity of copyrights very seriously, and violation of our terms in this area may result in full account termination and you may not receive royalties generated by content without 100% legitimate and verified rights.

Every song submitted through Dancephonic is run through audio fingerprinting. Dancephonic attempts to screen content and ensure that the client is the proper rights holder. We utilizes ACRCloud for audio-fingerprinting.
ACRCloud is an audio recognition service, providing Music Recognition, Copyright Compliance, Identification services, Cover Song Detection and Broadcast Monitoring to the music industry.
It has indexed over 72 million tracks in its music fingerprinting database. ACRCloud serves customers such as Deezer, Anghami, Alibaba, Audiomack, Xiaomi, Musixmatch, etc.

Dancephonic monitors all artist names submitted to ensure compliance with DSP watchlists. If undocumented, trademarked names are submitted, those releases will not be approved.

The metadata submitted must be within the guidelines set by our partners. Should any client attempt to take advantage of those standards, try to “game” any systems, or submit false metadata, the release will not be approved and the client may be terminated.

The Platform enables you to invite User/Collaborators to your account. Additional roles can be customized based on the access to various parts of our system that you want for your collaborators.
Only an owner of an account can discuss the Digital Distribution Agreement. Every user invited to the platform abides by our Terms of Use and is held to the same very high standards regarding anti-fraud.

You are responsible for who you invite into your account. Abuse of any kind by any role may subject that role and your entire agreement with Dancephonic to be terminated, and you may lose access to your music and your royalties.